Why the Chef (Ron Eyester) needs to Shut the f*ck up!
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I read this article at CNN a while back and it irked me. This article was written by Ron Eyester and describes 6 different ways that customers tick off the Chef. I don't totally disagree with the Chef, but he fails to mention one important thing! Restaurants are in the CUSTOMER SERVICE business model. If the customer was just looking for food, they could stop off at a fast food joint to get some food. Instead they are coming to your restaurant for the Ambiance and the Customer Service and of course the Food. I'm going to respond his six ...